On Christmas Day, one Carroll County family lost everything they had, including their children's presents, when their house caught fire.
The Woods River Chapter of American Red Cross found them a place to stay and helped with their emergency needs.
“That lady comes by the office regularly just to say thanks and helps us [by giving to fundraisers] to make our money,” said Joan Isom, Galax chapter director. “We live in a community that is very appreciative of what we do. And I have that to look forward to every day.”