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The Better Business Bureau alerts the public to a debit card phone scam that has been making its way across the country.
Residents in four states have reported being contacted via phone calls and text messages from someone claiming to represent their bank asking for personal information.
The phone call features an automated voice claiming that the consumer’s debit card has been deactivated and to press 1 to reactivate. Then the voice asks for the debit card number.
Consumers report that the text message stated that their credit card or debit card had been deactivated, and to call a local area code number to re-activate.
A recording then asked for a 16-digit credit card number, expiration date, CVV code (card security code) and personal identification number.
The BBB Serving Western Virginia says, “Your bank will never call you with an automated phone number, or send you a text message saying that your card has been deactivated.
“Just remember that your bank already has your personal information and banking numbers. If you receive any suspicious call or message from someone purporting to be your bank, hang up and call your bank directly.”
The BBB said not to rely on caller ID. Scammers can use technology to make it appear as though their calls are coming from legitimate businesses.